Your swimming club is responsible for the information about your child entered into Swim Squad. The club's administrator controls what is stored and who can see it.
The Swim Squad platform is provided by Josh Montgomery (Swim Squad), who acts as a data processor on behalf of your club — meaning Swim Squad stores and processes the information only on your club's instruction.
For questions about your data, contact your club administrator first. You may also contact Swim Squad directly:
Josh Montgomery — Swim Squad
admin@swimsquadapp.co.uk
| Information | Why We Hold It |
|---|---|
| First name and last name | To identify your child within the coaching system |
| Date of birth | To ensure they are in the right age group and to help coaches plan age-appropriate training |
| Gender | For training record categorisation |
| Swim England (ASA) registration number | To match our records with your child's national swimming registration |
| Squad assignment | To place your child in the correct training group |
We do not hold: home addresses or phone numbers, medical information (held separately under club safeguarding procedures), school information, or any financial details about your family.
Each time your child attends or misses a session, coaches record:
These records help coaches monitor engagement, plan training loads, and fulfil duty of care obligations.
Your child's information is accessible to all active coaches at your swimming club who use the Swim Squad platform, and to the club administrator.
It is not shared with parents or guardians of other swimmers, coaches from other clubs, or any commercial third parties for marketing.
Swim Squad serves multiple swimming clubs. Each club's data is kept completely separate — coaches from other clubs cannot see your child's information.
The Swim Squad platform includes AI features that help coaches plan better training sessions. We want to be clear about exactly how this works.
The AI is provided by OpenAI (the company behind ChatGPT), using their professional business API. Under OpenAI's business API terms, data sent through the API is not used to train their AI models. Swim Squad has reviewed OpenAI's data handling commitments and is satisfied that this use is appropriate, proportionate, and does not put your child's personal information at risk.
Under UK data protection law (UK GDPR), organisations must have a lawful reason to hold and use personal information. We hold your child's information on the basis of our legitimate interests as a sports club providing a structured swimming programme. These include: running a safe and well-organised training programme; monitoring attendance as part of our duty of care; ensuring training is appropriate for each swimmer's age and ability; and planning and improving the quality of coaching.
We have assessed that these purposes are fair and proportionate, and that they do not override the rights of your child.
We keep your child's information for as long as they are an active member of your club. After a swimmer leaves, their information is retained for 7 years in line with standard safeguarding and record-keeping obligations for sports organisations in the United Kingdom, after which it is deleted.
If you would like your child's information removed earlier, please contact your club administrator.
The Swim Squad platform protects your child's information through: a closed, invitation-only system accessible only to authorised coaches with verified accounts; encrypted connections for all data in transit; a secure, managed database; and no public accessibility of swimmer information.
To exercise any of these rights, contact your club administrator or reach Swim Squad directly at admin@swimsquadapp.co.uk. We will respond within one calendar month at no charge.
You can complain to the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
Post: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We may update this notice from time to time. Your club administrator will let you know if significant changes are made to how your child's information is used.
Josh Montgomery — Swim Squad
admin@swimsquadapp.co.uk
For questions specific to how your club manages its data, please contact your club's administrator directly.